Message Ninja accounts are set up around the child, the personal information used to set up the accounts are the child’s name and the parent’s name and email address.

There are two instances where your name and your child’s name are visible to others if you so choose.

The first is in the fundraising section of the app showing the names of the most recent donors. You can easily opt out of having your name (child’s name and parent’s name) displayed when you make a donation.

The second is in group chats. If you participate in a chat your child’s name is displayed with your name alongside it so other users can see who they are chatting to.

Yes, the platform gives schools the option to allow you to send personal messages to the moderators of a chat, these messages are only visible to you and the moderators of the chat. You can see who the moderators are before initiating a private chat.

No the platform for safety and security reasons does not allow you to search for other users or send them a personal message.

The app is designed to allow the school to send information to individuals or groups. Personal data like a personal school report sent as an attachment would be sent to you personally and a general document like a school newsletter sent to the whole class or school.

A simple way to understand the process is like sending an email, personal information is sent solely to your address and general information sent to everyone blind copied (Bcc). (ie you can’t see who else has received the general message)

The school is the Data Controller, Life Ninja provides the platform and acts as a Data Processor for the school. The following links explain your data rights and how your data is used. https://lifeninja.net/privacy/ and  https://lifeninja.net/eula/

The email address is used to create your secure login. At no point is your email address shared with other users or is visible to other users.